FAQ

In that case you have to ask for it on the quote form as they are two different processes or, transcribe your file and then submit an order of translation

It will depend on your request, however we usually use a regular non-urgent shipping method

We work hard to answer all quotes in 12 hours or less

Our Production Team will give you instructions on how to proceed. Payments methods include: credit and debit cards

We take pride in being one of the most affordable companies in the market, so we will try to give you an unbeatable price

We offer certified translations and transcriptions, USCIS accepted. We ensure to give all of our clients an Affidavit that states clearly our translators and transcribers are perfectly able to complete your requests effectively

Do not worry we have got your back, We offer over 250 languages to work with, in case you don’t find your language in the forms, contact us and we can arrange the job for you

You can pay through debit and credit cards on our website. Additionally, you can pay through Paypal. Ask us! We will guide through the process.

We work as fast as we can without risking our high quality, this is why orders with 2 pages or more are not guaranteed in 24 hours, however We are one of the fastest companies. Ask for estimated times, you will be satisfied with our answers

We have available an express type order, which cost will depend on length and pages. Ask for a quote or go to our live chat, we will be glad to assist you

That is our regular price when it comes to certificates (marriage, divorce, bank statements, receipts, letters, birth, death, diplomas, transcripts, police reports), however for different type of documents price will depend on length and words per page.

We have an strict confidentiality policy, our website is secured by SSL Certificate, which encrypts all sensitive data entered on our website. This means that once you introduce any personal information or credit cards data, it will be immediately  deleted after it is analyzed to pay and your order is complete.  

All of our translators sign a non-disclosure agreement with us that clearly prohibits the reproduction of any document received. Additionally our servers are completely encrypted to receive and send emails. Do not worry your documents are being handled professionally.